A "Raving Fan" is:
A major customer, so impressed and pleased with the products and/or service that we provide to them, that it becomes a natural response to refer our company to others.
Creating a "Raving Fan" is:
Intentionally exceeding Customer's expectations.
Continuously stay in touch with our Customers
Appreciate our Customers and their ongoing business
Respond to all Customer's requests in a timely manner
Earn our Customer's respect by “doing it right the 1st time”